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I can see why everyone leaves rave reviews; your selection and service is excellent. I will order my paints this summer.
I appreciated very much the phone calls, first to let me know my order was out of stock and to offer me other options or if I wanted to wait. The delay was only a week and a few days. I chose to wait. I got additional contact to let me know my order was now in stock and would be shipped the next day. It arrived two days ago. Awesome. Thank you for taking the time to keep me in the loop. It was very much appreciated. Tom
You guys have been great. . YOur stuff ships out quickly and arrives in a timely manner. I have ordered twice and have been very satisfied both times. Keep up the great service
My first order through Maple. Great service. I ordered an airbrush in the evening, by the next morning, it was in the mail. I would highly recommend ordering from Maple Airbrush and I will continue.
Product was great, shipping was slow! Not entirely Maple Airbrush Supplies fault. Previous orders have been great but the COVID has slowed things down. Would have got a 5 star review had I not been charged for expedited shipping.
I just wanted to clarify with you that 'Expedited Shipping' is simply the name of a service that Canada Post uses, you may refer to it as 'Parcel Post' or 'Ground Shipping' this option is the least expensive shipping option with Canada Post. Typical delivery time for expedited parcel is 4 - 7, depending on your location. Your order was delayed in a sorting facility in your City. I worked with you and called Canada Post, however in these un-usual times things are just slower and literally out of my control. Shipments are being delayed due to shortages of staff at Canada Post sorting facilities and carriers. I have no control over delivery times with the current COVID 19 situation.
Maple is working exceptionally hard to get orders into the mail ASAP, next business day or same business day. We are doing everything we possibly can to help our customers get what they need.